Hayley

 

Hayley Mulso is the Billing Manager for Fairfax Acne & Dermatology Services. This is a new role for her and she has shown an unbelievable aptitude for "all things billing related."

Hayley is the person our patients will speak to with questions about their bill, and she has a way of explaining the ins and outs of co-pays, deductibles, co-insurance, allowables, covered and non covered services, and cross border billing issues, so that we can ALL understand it.

 

In early 2025 she completed a billing curriculum that prepared  her to take and  "ACE" the National Billing Exam. She is now certified and an asset to us every single day. I love that our patients are able to receive her personalized help in understanding the complexities of their insurance plans.

 

Ten years ago, Hayley and I worked together at a practice in North Attleboro. After a few years she moved to Connecticut where she and her significant other are raising two beautiful children, a son and daughter. Before she left  I would tell her that when I opened my own practice we would work together again. Fast forward several years and here we are. She was a star then and she is still a star! I am so grateful to be able to continue our working relationship. 

 

Hayley is also the Prior Authorization Guru. She navigates the complexities of that process and has it down to a science! There are many medications and procedures that require this extra step and Hayley helps us push through and expedite the process. 

 

In her spare time, Hayley can be found volunteering as a girl scout leader, and spending quality time with her family.